Policies
Shipping Policy
How and when your journal reaches you.
We deliver to all serviceable PIN codes across India.
Free shipping
Shipping is free on all orders delivered within India. There are no hidden delivery charges at checkout.
Where we deliver
We deliver to all supported and serviceable PIN codes across India, subject to the connectivity and availability of our courier partners. If your PIN code is not serviceable, we will contact you before dispatch. We do not ship internationally at this time.
Estimated delivery time
Orders are dispatched within 2–3 days of being placed and are usually delivered within 4–8 days, depending on your PIN code and courier connectivity. Remote areas may occasionally take longer. Once your order is shipped, you will receive the tracking details by email or SMS.
Please note: delivery dates and timelines are estimates and are not guaranteed. They depend on courier serviceability and availability at your destination.
We always strive to get your journal to you as soon as possible. If your order is taking longer than expected, just reach out to us and we will follow up with the courier for you.
Gift orders
You can have your order delivered directly to someone else by entering their address at checkout. Please note that we do not offer gift wrapping at the moment.
Address and contact details
Please make sure your address, PIN code and phone number are correct. We are not responsible for delays or failed deliveries caused by incorrect details. For prepaid orders, you can request an address update on WhatsApp within 12 hours of placing the order. After that, or once your order has been dispatched, the delivery address, PIN code and contact number can no longer be changed.
Where a delivery is delayed or fails because of an incorrect or incomplete address, PIN code or phone number, the order will not be eligible for a refund.
Damaged in transit
If your journal arrives damaged, please see our Returns & Replacement Policy. An unboxing video is required and damage must be reported within 2 days of delivery.
Contact us
For any shipping questions, write to support@theunvoicedjournal.com or message us on WhatsApp.
Last updated: 7 November 2026